Criminal Systems Administrator Lacie Terral (right) with the La-Salle Parish Sheriff’s Office trains new dispatcher Micaela Reed on how to utilize the FLEX public safety software suite. The LPSO went live with the software in late May, a project that has been in the works for nearly two years and integrates all criminal functions of the department into one system where all employees have easy access to comprehensive and accurate data that can mean saving a life in an emergency situation.